Shop now, pay with Klarna.
We’ve partnered with Klarna to give you a better shopping experience.
It’s smoooth and simple
Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.
4 interest-free payments
Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.
How to shop with Klarna
Add item(s) to your cart and head to the checkout.
Select Klarna at the checkout to pay as you like for your purchase.
Manage your orders and payments in the Klarna app.
The best way to shop.
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.
Safe and secure.
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.
We're always here to help!
What happens if I make a return?
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.
There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.
We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250,000 retailer’s payment solutions.
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
4 interest-free installments
Split your purchase into 4 equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks beginning at the time your order is confirmed (usually the shipping date). No interest or added fees when you pay on time!
The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.
Please note that Wesface does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
LENGTH GUIDEWe care about length, your hair may include an extra 1 to 2 inches to ensure you get the most out of your look. Please note that we measure all hair when it's straight, use the chart below as a guide.
|Brand Name||Wesface Hair|
|Hair Textures||Water Wave|
|Hair Type||13x1 T Part Wig/13x4 Lace Front / 4x4 Lace Closure|
|Hair Color||P4/27 Color|
|Hair Length||10-28 Inch|
|Hair Material||100% Virgin Hair From One Donor|
|Processing Time||1-2 Business Days Before Shipment|
|Shipping Time||Fast Free Shipping By DHL, 3-5 Working Days|
|Refund Policy||30 Days No Reason Return Policy|
|Free Gifts||Night Cap, Elastic Band, Sleep Mask, Lashes, Comb, Wig Cap, Etc.|
Our goal is to provide safer and faster shipping options wherever you live.
Wesface Hair ships worldwide via UPS / DHL / USPS / FedEx / Royal Mail.
Total delivery time = processing time + shipping time.
Processing time: 1-2 days. Fulfilled: Mon - Sat.
We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.
Ship to United States: 3-5 days. Shipped: Mon - Sun. Shipment from China.
Ship to Canada, United Kingdom: 5-7 days. Shipped: Mon - Sun. Shipment from China.
Ship to other countries: 7-10 days. Shipped: Mon - Sun. Shipment from China.
Attention: although we try to ship your hair to you as fast as possible, please don’t order hair less than 48 hours before you need it! It's always better to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
We don't process orders on Sunday, because shipping companies all do not work on Sunday.
Processing & shipping times may be extended during holidays.
Customer satisfaction is our goal!
WESFACE offers a 30-Day Return guarantee.
If you are unhappy with your purchase, please feel free to contact us for return / refund / cancel / exchange.
How To Apply Return/Refund
1. If you believe you have received defective or incorrect products, please report via email within 30 days upon receipt. Please provide detailed descriptions, pictures, and videos in report email toSERVICE@WESFACE.COMis helpful in accelerating the return/refund process.
2. Our customer service team will respond to you within 1-2business days.
3. If you need to return, please return the productsaccording to our instructions and emailus return proof in the form of the tracking number and a valid return receipt.
4. Once we have received the returned products, we will contact you and process an exchange or a refund within 1-3business days.
1. Kindly note that we DO NOT provide shipping labels.
2. Please return your package via USPS Flat Rate shipping with a tracking number for convenience, as we are not responsible for loss of package or stolen package. We will not issue return credit without proof of receipt and delivery. You may be responsible for covering shipping feefor return productsand shipping fee must be prepaid.
1. Refund will be processed and automatically returned to your original method of payment in 3-10 working days.
2. If the return is due to the buyer's problems(such as don't likeor want, ordering wrong products or sizes), we may remove approximately $20 from your refund as restocking fee or handling fee.
3. The $20 fee may also be charged on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
1. Productsmust be unworn, unwashed, uncut and unstyled (free of any stains from makeup, deodorant, or wear) and with all original tags and their original packaging.If not, the customer is responsible for all incurred fees and no refund will be issued.
2. The incorrect products sent to us will be discarded upon receipt. We reserve the rights to solely define, limit, refuse, and/orreject returns from customers at any time due to:
1) With an irregular or excessive return history, or involving worn, altered, laundered, damaged or missing items, etc.
2) Potential fraudulent or criminal activity.
In these situations, our team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. While we never want to reject a customer, we must ensure the safety, welfare, and comfort of all our customers.
3. If you return the productswithout contacting us, or if there is no reason to dispute, we will not ensure your refund and make a complaint according to the policy.
You can cancel/change your order before your order packed in our warehouse (2 hours upon payment).
Please feel free to contact us at SERVICE@WESFACE.COM for any assistance. We will do our best to help you and reply to all messages within 1 business day. Wesface Hair reserves the right(s) of final interpretation for all the policies here.
HOW LONG DOES SHIPPING USUALLY TAKE?
Orders ship within 48 hours. We offer Express shipping ( free shipping ) which takes 3-7 business days ( 3-5 Business days in USA, others is 5-7 days ). The Express Shipping includes UPS, DHL and Fedex. And you can receive a notification after shipped out. NOTE: PO.Box is not accepted. Don't use a PO.Box as your shipping address. Otherwise the package can not be delivered. And, you need to add your phone number when you file the shipping info.
ARE YOUR WIGS 100% HUMAN HAIR?
The answer is Yes. We have sold hair for years, we only sell 100% human hair. Here are two methods to test if your hair extensions are human hair: Test it by burning: The synthetic or fiber hair will be melted with the black smoke as soon as you burning it. But the 100% Remy human hair will immediately catch fire, burn nearly instantly curling into a little ball, and smell like burning hair. Use your fingers to feel: There is a layer of hair scales on the surface of the hair, it is a bit like a fish scale. When it is touched, it feels very smooth, but when you touch it in reverse, it feels not very smooth. This is also a very professional way to distinguish true human hair.
WHICH SIZE IS YOUR WIG CAP(CIRCUMFERENCE)?
All of stock is standard medium, it is 22.5 inches. And it has adjustable straps. Normally it can match the head of most people. We provide free customized Hair Cap Size service, please add remarks in the shopping cart. Customized Size needs to wait for an additional two days
WHAT TYPE OF HAIR CARE PRODUCTS SHOULD I USE?
Treat this hair just as if it was your own hair. 1. Use good shampoo and hair conditioner to care the hair. It’s important to keep the hair soft and shiny. 2. You could use gel or spray styling products to keep the hair style. 3. Olive oil will be a good choice to keep the hair healthy.
WHEN SHOULD I USE THE HAIR CARE OIL?
The hair care oil is used to keep the hair more softly and add luster. Most of the customer uses it, but get more tangle. So when we use the oil, we need to give the hair good care, such as after we wash the hair, after conditioner and spray the nutrient water, when the hair is almost air dry, we can use one or two drops of hair care oil on the hair surface especially the ends. The oil we suggest the L’Oreal hair care oils.
CAN I STRAIGHTEN / STYLE THE HAIR WITH FLAT IRON/CURLER?
Yes, all hair we sell is virgin hair, so you can straighten / style it with flat iron/curler, and you can dye it as well. It is noteworthy that you need to pay attention to the time. Don’t Overtime.
Other inquiries? Let's chat.
Please email us at firstname.lastname@example.org